Buyer Experiences
Real experiences from buyers who trusted Carolina Realty Agents with first homes, relocations, new construction, investments, repeat purchases, and moves involving both a sale and a purchase.
Some clients work with our team once. Others return for their next purchase or sale and recommend us to family, friends, and coworkers. Their experiences tell the story better than we ever could.
Featured Buyer Stories
★★★★★
We have used Jane Cross and her Carolina Real Estate Team to purchase four homes and sell three. These are not part-time agents—they are available throughout the process whether you buy, sell, upgrade, or downsize. We love them and will use them again. Five stars is not enough.
★★★★★
I moved from Louisville and needed a home convenient to work and in a strong school district. Claude went above and beyond my expectations. He researched the schools, negotiated an incredible deal, connected us with vendors, and kept us informed in both states. We closed with no surprises.
★★★★★
We were first-time homebuyers with very little knowledge of how to find the right place. Jane helped us find the perfect house in the right neighborhood for the right price. Her hands-on guidance took the pressure off us, and her team made the process feel streamlined.
★★★★★
This is the third house I have bought or sold with John, and there is a reason why. He goes the extra mile every time, works tirelessly to get the best deal, responds quickly, stays calm, gives honest answers, and understands that buying or selling a home is emotional. There is no reason for me to use anyone else.
More Buyer Experiences
These reviews reflect a range of buyers, properties, locations, and circumstances across the Charlotte region.
★★★★★
We met Jane when we were new to Charlotte. Since then, we have worked with Jane and The Cross Team twice as buyers and once as sellers. We have total faith in her and regularly refer friends, family, and coworkers.
★★★★★
We do not live in Charlotte, so the process was much more difficult. John took the time to video every home we might be interested in. We purchased through online communication and trusted him to tell us whether we were buying in a good neighborhood and making a sound investment.
★★★★★
I have bought and sold homes using Jane and Claude Cross. I would use them again without a second thought and have recommended them to family and friends with the same good results. They listen, ask the right questions, and present homes that fit without trying to steer you.
★★★★★
Jane and her entire team made our new-home purchase a dream come true. They helped us choose the neighborhood, lot, and builder and assisted with details all the way down to the furnishings. Our family could not be happier with our home or the service we received.
★★★★★
Claude helped with the sale of my home and the purchase of my current home. He is trustworthy, hard-working, diligent, accountable, thoughtful, honest, practical, knowledgeable, and forthright. He works with you and for you like few others will.
★★★★★
We had never bought a house before and were not sure what to expect. John was knowledgeable about homes, inspections, neighborhoods, schools, and future resale. His advice was incredibly useful, and he was never pushy.
★★★★★
Jane has been my agent for more than 18 years. I have purchased investment properties and my primary residence with her, sold several properties, and built three custom homes in Weddington. I trust her with all my real estate decisions.
★★★★★
Working with Jane and specifically Claude Cross was nothing but a delight. I moved to the area from 12 hours away and knew nothing about Charlotte. They helped me understand the area, and when I later moved away, I chose to work with them again.
★★★★★
Our move to Charlotte would not have been possible within our tight schedule without John. We made two trips and found a home within a month. He understood exactly what we wanted, kept our morale together, communicated exceptionally well, and remained professional throughout.
★★★★★
We have used Jane over six years to buy three properties and sell one, while being out of town for almost all of it. She has always been responsive, accommodating, knowledgeable, and willing to work beyond what would normally be expected.
★★★★★
We were considering building or buying an existing home. John worked diligently with us to determine the best option. He understood the areas that fit our needs, was patient with our criteria, and helped make the financing and closing process seamless.
★★★★★
We have used Carolina Realty Agents, Jane, and Claude Cross to sell or buy six homes for us or our in-laws. Whether buying or selling, you receive representation you can trust and agents who negotiate for your best interests.
Across these experiences, the same qualities appear repeatedly: honest advice, clear communication, strong negotiation, patience, local knowledge, careful coordination, and the confidence of knowing someone was looking out for the client’s interests.
