★★★★★
Keith and Gail D.
We had the pleasure of working with Jane Cross to sell our home, and we couldn't have asked for a better experience. Jane brought professionalism, market knowledge, and dedication to every step of the process. Beyond her expertise, she added a personal touch that made all the difference when her preferred home stager wasn't available, she brought in her own items to elevate the space, and when we were frantically packing, she didn't hesitate to offer hands-on help. Jane went above and beyond in every way, and we're incredibly grateful for her support, care, and commitment to making our sale a success.
★★★★★
Rich and Julie C.
Jane was highly recommended to us by our friends who recently sold their house in our neighborhood . We're so happy she was our agent . Her knowledge of the current market helped us price our house accordingly . Besides selling our house in two days, she was key in working through all the negotiations for a smooth transition . I would definitely recommend Jane Cross!
★★★★★
Tracy W.
I recently had the privilege of having Jane assist me with the sale of my home, and it was an absolute pleasure to work with her. As a first-time seller, I was initially apprehensive about the complexities involved, but Jane's guidance and support were invaluable. Her wealth of experience in the real estate industry was evident as she effortlessly navigated through each step, turning what could have been an overwhelming experience into a well-coordinated and stress-free process. What truly sets Jane apart is her remarkable dedication to her clients. She didn't just treat me as a client but as a person with genuine care and concern. Her thoughtful approach and consistent check-ins to ensure I was comfortable made me feel valued and supported throughout the entire journey. I never once felt like just another "client" because Jane went above and beyond to provide personalized advice and assistance tailored to my needs. In conclusion, I cannot speak highly enough of Jane and her exceptional qualities as a real estate agent. Her years of experience, coupled with her unwavering dedication and friendly disposition, make her an invaluable asset for anyone seeking assistance with their real estate needs. I wholeheartedly recommend Jane to anyone looking for a seamless and enjoyable real estate experience.
★★★★★
Michael and Reba L.
As I start this review, I am hoping that there is not a character limit because there are so many superlative things that I want to say about Jane Cross and her team. JANE IS THE CONSUMMATE PROFESSIONAL. She restored our trust in the real estate profession after some very bad experiences with other agents. She works confidently and takes a very calming approach to her work. She is never pushy and I never worried about her representing our interests. JANE KNOWS THE MARKET. She exhibited broad and deep knowledge of the market and applied a tried-and-true process for selling houses. Did I mention that she knows the market? JANE WORKS TIRELESSLY. She steadfastly and tirelessly represented our interests from the beginning of the process, as well as before, during after closing. She knows who to contact to get things done and anticipates the things that could hold up a sale. She exhibits extraordinary organization agility. JANE GETS RESULTS. We received an offer on out house within 9 days of its listing. I have no doubt that the process she used will bring similar results to others who use her. She is that good! We had high expectations but through this process and she exceeded all of them. We have a profound respect for Jane and we are now privileged to call her a friend. Her commitment to us and the friendship that developed is well beyond what we believe that others realtors are capable of delivering. We recommend Jane to all who seek the professionalism, market knowledge, work ethic, results, and friendship that Jane will bring to the relationship. If you do not need these attributes, then any realtor will do.
★★★★★
Bob C
My experience with Claude has been fantastic. He is the complete professional as a real estate advisor, personal counselor, and, ultimately, a good friend.
★★★★★
Sai P.
John helped us sell a townhouse in Ballantyne area; he is a true professional in his dealings and very transparent thru out the process. He is someone you can trust to give you right advice/suggestions as required/needed
★★★★★
Don and Nanci
Claude proved to be knowledgeable, professional, and thorough regarding his responsibilities. Most of all, he was compassionate and supportive during a very emotional time. He was readily available and easily accessible.
★★★★★
Nicole L.
Jane did a terrific job with the recent sale of my house. It is obvious that she has decades of experience, and she drew upon that experience as she advised and guided me throughout the process. She found every angle to increase the chances of a successful sale. The photographing and marketing were excellent. She has a network of contractors to fix any needed repair. One of the things I most appreciated was that, when the need for repairs arose, she contacted the repairman and got quotes for me, worked with the repairman to schedule and verify all repairs. For a busy professional with limited time, this was invaluable. I would definitely use her again, and I would recommend her to my own friends and family.
★★★★★
Linet M.
The Cross team was awesome and extremely professional, they helped us through the selling process and answer all of our questions in a timely manner. We also worked with Jane when buying the house and she was honest from the beginning and helped us made the right decision for the house we picked. Jane and Claude are a great team and they work hard for their clients. If you have a house that you would like to buy or sell I highly recommend that you contact them.
★★★★★
Lynn A.
Jane Cross listed our house and did a phenomenal job. She made the listing process simple and easy to understand. She clearly explained what to expect and how it would go and what we should do to make it go smoothly. Her stager and photographer did a great job making our home look inviting and attractive to potential buyers. Her marketing materials were very professional and on point without wasting time and energy on useless items. Even in a hot market, she marshaled about 40 potential buyers through our home in less than 72 hours and had above asking price offers in less than 24 hours. She helped us evaluate and compare the offers and maximize our return even as we selected an offer that wasn't the highest because another offer had better terms that increased the certainty of closing and on our time frame. I couldn't recommend a realtor higher. She was there throughout the process and after to help make our sale and move as stress free as possible. Thanks Jane!
★★★★★
Shannon B.
Found Jane via Google when searching for a high-end real estate agent to sell our home in Southpark. From our first phone call, I knew she was the right choice. She was amazing to work with and we trusted her every step of the way. Can't thank you enough for handling everything with our unique property so eloquently & professionally, Jane!
★★★★★
Mike T.
Jane was the consummate professional in assisting me through the process of selling my home. Her ability to consult, recommend and ensure that the process was a success was most appreciated. She encouraged me to have the house staged, and the compliments that I received from the staging, pictures, and the video especially the drone view of the property drove traffic through a slow period when there was little to no activity going on during the holidays for other homes. Any time I needed something done her knowledge of local contractors to assist at reasonable prices was also most appreciated. What I appreciated the most was her responsiveness and ability to negotiate. Jane was a pleasure to work with, and I highly recommend her.
★★★★★
Angie B.
I would give Jane Francis Cross 100 stars if I could! Not only did our home sell quickly, but Jane helped make it a smoother process. She has years of experience and it shows! I would use Jane again if I needed a Real Estate Agent. She's friendly and professional at the same time. She's the real deal!
★★★★★
Dennis B.
We are very thankful for Jane Cross. Her professional, courteous and encouraging attitude made working with her to sell our home a pleasure. We so appreciated her advice and strategy and would highly recommend her services to anyone in the market to sell their house.
★★★★★
Leianne B.
I can't say enough about how INCREDIBLE Jane and her team are to work with! Jane is on top of it at all times, and takes efficiency, communication, and promptness to the next level! From day 1, she made the selling process of our home simple and stress free. Jane without a doubt knows the south Charlotte market, and what buyers are looking for. You will not be disappointed with Jane and her team!!!
★★★★★
Tadavoe
When we first hired John we were looking to buy an existing home so he was our buying and selling agent. As we started to look at existing homes we realized that building was going to be a better option for us. John not only helped us with our land purchase, he also helped us in our process of hiring a builder. John is very professional, responsive and advocates for his clients. We have and will continue to recommend John and his team to several friends of ours.
★★★★★
Gary and Liz S.
Jane Cross made the sale of our Ballantyne home relatively painless. As a crazy cat family with specific issues she guided us effortlessly from day one of house preparation through our closing. Jane kept me sane through it all!!! I believe her advice on the staging of our home was instrumental in its quick sale and we are very happy that we were able to complete the process in less than six months from our listing date. My husband Gary allowed me to make the decision as to who our agent would be and I am happy Jane proved to be a very wise choice. I appreciate all her work on our behalf and I will certainly spread the word on how pleased we were with her services.
★★★★★
Masoud M.
This home, like others, has sold in a timely fashion, largely a result of Jane's perseverance and commitment to her job. I have used her on all of our properties and will certainly continue to use her services as well as recommend her to others.
★★★★★
Jay and Jessica F.
We had the pleasure of working with The Cross Team in 2005. They were true pros and truly listened to our needs for selling and buying houses in South and North Charlotte. From beginning to end they were with us every step of the way and provided excellent insight, advice, and knowledge in the buying and selling process. In addition they provided exceptional customer service throughout. If we ever had a question or need, they reacted in a timely and respectful manner. They were really on top of it! They are the only real estate agents we will ever recommend. After spending an afternoon with them, you will understand why they are such successful realtors in this competitive market.
★★★★★
Bryan S.
5 stars are not enough for Jane. She is WAY above and beyond this rating. She has been the most attentive, dedicated, knowledgeable and loyal agent anyone could ever have. You would be very fortunate to have her on your side. Incredible lady.
★★★★★
Robert L.
Jane guided us through the process quite nicely. She always considered our privacy first and never rushed a decision. Absolutely nothing negative in the entire process for us. It was easy to work with Jane's team always available and anxious to help.
★★★★★
Stella B.
Selling our house with Jane was a success. We are highly recognized for your patience and willingness to answer all our questions in the shortest time. Her extensive knowledge of the market is a great asset.
★★★★★
Diego R.
Jane provided us with a fantastic experience; patiently navigating with us through the process of selling our home during the height of the pandemic, and ensuring we got the most out of our sale. Thank you Jane!
★★★★★
Sarah G.
Jane is awesome!!! She got us above asking and we couldn't be happier. Jane made a the experience easy and painless, and I couldn't imagine hiring anyone but her if you are in the Charlotte area.
★★★★★
Lucille L.
He knew just what to do to get it ready to put it on the market. He also priced the home to sell quickly and it sold in 11 days and we had 3 offers. He was always available to answer my questions and calm my fears.
★★★★★
Peter G.
Jane is very professional, responsive and advocates for his clients. I would and will highly recommend Jane to several friends . It was a great experience to use virtual staging and I'm happy that I did it.
